• RESEARCH

    We start off by getting under the skin of your operations team, gaining confidential feedback from you, them, internal stakeholders, clients and partners to ensure our time together is tailored, relevant, and impactful.

  • AUDIT

    We then review your processes & project workflows, use of tech & tools, team collaboration & communication and knowledge gaps to how your team operates now—and where there’s room to grow.

  • WORKSHOP

    This is a full-day future-focused session. Together, we’ll define the vision, identify strengths to build on, explore change readiness and leadership and create space for open, honest reflection

  • OPS BLUEPRINT

    You’ll receive a tailored report outlining key themes and actionable priorities, whether that's training needs, structural change, process tweaks, better tech integration, or all of the above. We'll also map out a three-year plan.

  • SKILLS CLINIC

    If our audit highlights training gaps, we'll help fix them. Our Skills Clinics are practical, targeted sessions where we come back in to deliver tailored training and equip your team with the tools, knowledge, and confidence they need to thrive.

  • FOLLOW UP

    The best plans evolve. We'll review progress, refresh priorities and make sure your team is still on track with an annual pulse-check to keep your ops blueprint alive, relevant and aligned with your business goals.

“Thank you for facilitating Friday's workshop. It was evident that there was a tremendous amount of work that went into preparing for the day"”

Jamie Harvey, Excel London

Find out more

That’s why we created our Audit & Workshop programme — your tailored blueprint for building, supporting and developing the ops team your business really needs next.

Let's Chat

A strategic audit, immersive workshop, learning experience and follow up, designed for your people, your business, and your events.