• RESEARCH

    We start off by getting under the skin of your operations team, gaining confidential feedback from you, them, internal stakeholders, clients and partners to ensure our time together is tailored, relevant, and impactful.

  • AUDIT

    We then come in and review your processes & project workflows, use of tech & tools, team collaboration & communication and knowledge gaps to audit how your team operates now - and where there’s room to grow.

  • WORKSHOP

    Now that we have a view of how you are working, we get the team in the room for a future-focused session. Together, we’ll define the vision, the goal and the timeframe.

  • OPS BLUEPRINT

    You’ll receive a tailored plan outlining the overall objective and the plan to get there. Most importantly, it will also outline everything you need to do over the next three months to stay on track.

  • SKILLS CLINIC

    If our audit highlights training gaps, we'll help fix them. Our Skills Clinics are individual, practical, hands on sessions where we deliver targeted training plans. Clinics can also be booked individually, if that’s all you need.

  • FOLLOW UP

    The best plans evolve. We review progress, refresh priorities and make sure your team is still on track with a quarterly or annual pulse-check to keep your Ops Blueprint alive, relevant and aligned with your business goals.

“Thank you for facilitating Friday's workshop. It was evident that there was a tremendous amount of work that went into preparing for the day"”

Jamie Harvey, Excel London

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